Terms of service

Version of 6 September 2026. The French version (Conditions générales) prevails in case of discrepancy.

1. Who we are

Kutavo is an online, AI-assisted video editing service published by Dylan Becerra, sole trader (entreprise individuelle), SIREN 952 822 633 (RCS Pau 952 822 633), VAT not applicable (article 293 B of the French General Tax Code), registered office at 64170 Lacq, France (“Kutavo”, “we”). Contact: contact page.

2. The service

Kutavo lets you, from a browser, have videos edited, subtitled, mixed, illustrated, cut into clips and published from written instructions. The result is produced by programs and artificial-intelligence models; it is proposed to the customer, who approves, corrects or rejects it before delivery. Kutavo does not guarantee that a result matches exactly an expectation expressed in natural language: the service is an assistant, and the customer remains the author of, and responsible for, their publications.

3. Account and access

Access opens after subscribing to a plan. It is personal. The customer keeps their sign-in means private and informs us of any unauthorised use. We may suspend access in case of use contrary to these terms, after informing the customer.

4. Plans, prices and payment

Plans, prices and what they include are shown on the Pricing page. Prices include applicable taxes. The subscription is monthly, renewed tacitly each month, and can be cancelled at any time from the customer's account; cancellation takes effect at the end of the current period.

Payment, invoicing and tax collection are entrusted to Paddle.com Market Ltd (Paddle), acting as authorised reseller (Merchant of Record). Paddle appears on the customer's bank statement and issues the invoice. Paddle's checkout buyer terms apply to the transaction.

5. Volumes and fair use

Each plan includes a monthly volume of footage (in hours) and, depending on the plan, of animated shots and custom looks. The studio warns before starting a job that would exceed the remaining volume. Unused volumes do not carry over. Clearly abusive or automated use (queues of jobs without human intervention, resale of capacity) may lead to a limitation after informing the customer.

6. Free trial

Each plan starts with a 48-hour trial, with every feature of the plan and a limited volume (thirty minutes of footage). A payment method is requested at sign-up; nothing is charged during the trial. The customer may cancel during the trial from their account, at no cost; otherwise the subscription starts at the end of the 48 hours at the price of the chosen plan.

7. Customer content

The customer warrants that they hold the necessary rights over the videos, music, texts and images entrusted to the service, and that processing them infringes no third-party right. Kutavo acquires no right over this content nor over the results produced, which belong to the customer. Working files are kept for the time needed to process and retrieve the result, then deleted as described in the privacy policy. Customer content is not used to train models.

8. Prohibited content

Illegal, infringing or defamatory content, sexual content involving minors, content inciting hatred or violence, or content misleading as to the identity of a real person, is prohibited. We may refuse a job and close an account in case of breach.

9. Availability and changes

We make our best efforts to keep the service available, without an absolute guarantee of continuity. Maintenance interruptions may occur. The service evolves: features may be added, changed or removed, without reducing the essence of what is sold during a paid period.

10. Liability

Kutavo is bound by a best-efforts obligation. Our liability, all causes combined, is limited to the amount paid by the customer over the last twelve months. We are not liable for indirect damages, for the consequences of a publication decided by the customer, or for unavailability attributable to a third party (host, payment platform, publishing service).

11. Withdrawal and refunds

See the refund policy, which forms part of these terms.

12. Personal data

The processing of personal data is described in the privacy policy.

13. Governing law

These terms are governed by French law. In case of dispute, the parties seek an amicable solution; a consumer may use the consumer mediator (details on written request to contact@kutavo.com) or the European online dispute resolution platform (ec.europa.eu/consumers/odr). Failing that, French courts have jurisdiction.